Namaste Tribe! 🙏
On October 24, 2025, WazirX resumed operations following one of the most challenging periods in our history.
Today, as we complete one year since the restart, we reflect on the progress made in fulfilling recovery commitments, welcoming users back, expanding trading opportunities, and improving our platform.
From growing customer participation to introducing new products and strengthening infrastructure, here’s how WazirX has evolved over the past year.
Delivering on Our Commitments
Following the restart, our priority was to make meaningful progress on commitments to our users.
Within 10 business days of the platform restart, eligible users received their First Distribution, representing approximately 85% of their Approved Claims, valued at the reference token pricing date, under the court-approved restructuring Scheme.
We subsequently completed the allocation of Recovery Tokens to eligible users within the prescribed 60-business-day timeline in January 2026. These tokens represent entitlements to potential future recoveries under the Scheme, subject to its terms.
More Traders, Stronger Participation
Since the restart, WazirX has witnessed encouraging growth in customer participation and trading activity.
Between July and September 2026, the number of active traders more than doubled. Average monthly trades per active trader also increased by approximately 100% between November 2025 and September 2026, reflecting more frequent trading activity.
During the same November-to-September period, the number of unique depositors increased by approximately 79%, indicating broader customer participation.
Together, these figures reflect growing engagement, with more users actively trading, trading more frequently, and depositing funds on WazirX.
Expanding Trading Opportunities Across Spot and Futures
Over the past year, we’ve introduced products that give users greater flexibility in how they trade.
With WazirX ZERO, we introduced unlimited Spot trading without per-trade fees for a monthly fee of ₹99 plus applicable taxes.
In May 2026, we publicly launched WazirX Futures, offering INR-margined perpetual contracts with the lowest trading fees in India.
Since then, we’ve expanded into Crypto-USDT Futures with INR margin, alongside perpetual contracts linked to global stocks, precious metals, and energy markets.
We also introduced Take-Profit and Stop-Loss, Auto Margin Top-Up, and Crypto Expert Signals to help traders manage positions and discover market opportunities.
These developments contributed to growing trading activity. Monthly Futures trading volume grew 62x between April and September 2026, including the early-access period, while monthly Spot trading volume increased approximately 124% between June and September 2026.
Making Trading and Crypto Management Simpler
We introduced WazirX AI to help users research markets, understand portfolios, and navigate trading decisions through conversational assistance, reducing the time and effort involved. Users can also chat with WazirX AI in Hindi.
Our Futures AI Voice Assistant further supports learning through English and Hindi conversations, while reducing the effort involved in understanding trading features.
We also launched Taxlyst, a free, exchange-agnostic tax-reporting platform that helps users organize crypto transactions, calculate gains and losses, and prepare tax reports.
Other improvements included faster crypto deposit confirmations, unified search, improved portfolio visibility, and smoother navigation across Spot and Futures markets.
Strengthening Infrastructure, Trust, and Customer Support
Strengthening the foundation of WazirX remained a key priority throughout the year.
Alongside BitGo’s digital asset custody services, we integrated Fireblocks technology to enhance wallet infrastructure, transaction controls, and operational safeguards.
We also introduced improvements across account protection, KYC processes, and crypto deposit verification.
Our Guardians of Trust initiative brings together security updates, transparency efforts, and educational resources to help users stay informed.
Customer service also improved, with our internal customer satisfaction metric reaching 90% during H1 2026, alongside improvements in first-response turnaround time.
Building What’s Next, Together
One year since the restart, we’ve made meaningful progress across customer participation, recovery commitments, trading products, and platform improvements.
As we move forward, our priorities remain clear: expanding trading opportunities, improving customer support, strengthening our infrastructure, and delivering a better experience across Spot and Futures.
To the WazirX Tribe, thank you for your patience, continued support, and trust. Your feedback and evolving needs will continue to guide our efforts as we build the next chapter of WazirX together.
We look forward to another year of delivering meaningful improvements and building a better WazirX for you.
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