Namaste Tribe! 🙏

We are thrilled to announce that the most anticipated in-app chat support feature is now live on WazirX.

With this feature, we promise to provide all users with a seamless and efficient customer support experience directly within our app.

We Listen, We Care, We Deliver!

We’ve listened to your feedback and incorporated your recommendations and requirements to make this feature a reality.

Here are some key highlights of the update.

Key Highlights of the Update

• Better Support Experience: With the new in-app chat feature, users no longer need to leave the app to get their queries answered.

• Hassle-free Process: Contributing to a smooth and hassle-free support experience, users don’t have to enter their name, email, or OTP if they are already logged in.

• Real-time Notifications: Users can now get instant notifications and updates within the app. No more waiting for emails!

• Comprehensive Chat History: The entire chat history will be available 24*7. Users can simply scroll through past messages to review previous interactions with our support team.

Here’s an Exclusive Sneak Peek at the Feature:

At WazirX, we’re dedicated to enhancing our customers’ experiences and constantly striving to elevate customer satisfaction.

The introduction of our in-app chat support feature exemplifies our commitment to responsive and efficient customer support, directly inspired by valuable user feedback.

Join Us on Our Journey to Elevate Customer Satisfaction!

With the relentless dedication of the WazirX team, we’ve turned challenges into opportunities, making this enhancement a reality.

At WazirX, we’re dedicated to continual improvement, and we appreciate your trust in us as your trading partner. Thank you for being part of the WazirX community!

In case you need any support or assistance, feel free to reach out to us on the app or click here.

Happy Trading!

Disclaimer: Cryptocurrency is not a legal tender and is currently unregulated. Kindly ensure that you undertake sufficient risk assessment when trading cryptocurrencies as they are often subject to high price volatility. The information provided in this section doesn't represent any investment advice or WazirX's official position. WazirX reserves the right in its sole discretion to amend or change this blog post at any time and for any reasons without prior notice.