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Two-Factor Authentication on WazirX

By December 26, 2018March 23rd, 20222 minute read

Namaste tribe! At WazirX, we take your funds safety very seriously, and have left no stone unturned to make trading on WazirX the most secure experience for you. After sleepless nights of coding, testing, and re-testing, two-factor authentication (2FA) for authenticator apps is now live on WazirX! 💪

Though WazirX already had 2FA via Mobile SMS/Email, we got the feedback that many of you were more comfortable using 2FA via authenticator apps. So here you go, we’ve made it happen for you! 🙌

How to set up 2FA on authenticator app

Right now, 2FA via Mobile SMS is on for users by default. You can change it to any authenticator app like Google Authenticator or Authy using the following steps:

  1. Go to Account Settings > Security (in Android) > Two Factor Authentication
  2. Select “Authenticator App”
  3. Enter the OTP you receive on SMS/Email to confirm it is you
  4. Scan the QR code on your Authenticator app to generate an OTP and enter it
  5. Approve the authentication-method change request over email
  6. Save the secret recovery code

You can read our detailed Helpdesk article on how to set up, change and recover 2FA on WazirX here.

Can I recover my account if I lose my phone?

Yes, you can use the recovery code you’ve saved to recover your account. This is why it’s important that you take a back up of the recovery key. Remember that if you lose the key, recovering your account will require you to write an email to us, and will take at least 48 hours to resolve.

2FA adds an extra layer of security to your account. When it comes to account security, adding a 2FA is always a smarter idea than just keeping a “strong password”. We’d also recommend you to set up a 2FA for your email accounts if you haven’t already.

We have also written a detailed article on securing your account and best practices here.

Stay safe, tribe! 🙌

Priyanka works at WazirX.
*Above content is migrated from medium to wazirx blog
Disclaimer: Cryptocurrency is not a legal tender and is currently unregulated. Kindly ensure that you undertake sufficient risk assessment when trading cryptocurrencies as they are often subject to high price volatility. The information provided in this section doesn't represent any investment advice or WazirX's official position. WazirX reserves the right in its sole discretion to amend or change this blog post at any time and for any reasons without prior notice.
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